About the Client:
The Challenge
Zypp was expanding beyond enterprise logistics into the individual user segment, but lacked a scalable tech platform to support this shift.
Key challenges included:
- Enabling fast user registration and onboarding
- Simplifying payment and ride access across mobile and desktop
- Ensuring system-wide scalability and operational visibility
- Integrating with internal inventory and maintenance systems
- Ensuring strong security and regulatory compliance
Our Solution
We built a complete dual-platform digital solution using the Build-Operate-Transfer (BOT) model:
Mobile Application (iOS + Android)
- Seamless user onboarding with mobile number/email sign-up
- GPS-based real-time scooter availability and ride tracking
- Secure in-app payments and ride summaries
Web-Based Platform
- Full parity with the mobile experience
- Added features like detailed ride history and advanced bookings
Scalable Infrastructure
- Cloud-native setup to handle scale and growing traffic
- Integration with Zypp’s internal systems for real-time maintenance and fleet updates
Security & Compliance
- Encrypted transactions and secure login flows
- Compliant with local data protection laws and PCI-DSS payment standards
Build-Operate-Transfer (BOT) Execution
Eightfolds developed, operated, and stabilized the system before handing it over to Zypp for full in-house management.
The Outcome
Zypp successfully launched a robust electric bike-sharing platform, expanding into the individual user market with confidence.
They could now:
✔️ Register and onboard users across mobile and web
✔️ Manage rides and payments securely and in real-time
✔️ Scale usage across geographies without downtime
✔️ Independently operate and manage the entire digital platform
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